{"id":57,"date":"2019-03-17T15:40:42","date_gmt":"2019-03-17T15:40:42","guid":{"rendered":"https:\/\/goya.everthemes.com\/demo-fashion\/?page_id=57"},"modified":"2025-11-22T23:38:43","modified_gmt":"2025-11-22T22:38:43","slug":"faqs","status":"publish","type":"page","link":"https:\/\/tapboost.fr\/?page_id=57","title":{"rendered":"FAQ&rsquo;s"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row css=\u00a0\u00bb.vc_custom_1579116490670{padding-bottom: 80px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-offset-1 vc_col-lg-3&Prime;][\/vc_column][vc_column offset=\u00a0\u00bbvc_col-lg-6&Prime;][vc_row_inner][vc_column_inner][vc_empty_space height=\u00a0\u00bb180px\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][vc_column_text css=\u00a0\u00bb.vc_custom_1763851098264{margin-top: 20px !important;}\u00a0\u00bb]\n<h1>FAQ<\/h1>\n<h4><\/h4>\n[\/vc_column_text][vc_tta_accordion active_section=\u00a0\u00bb1&Prime; style=\u00a0\u00bbstyle2&Prime;][vc_tta_section title=\u00a0\u00bbQuels sont les d\u00e9lais de livraison ?\u00a0\u00bb][vc_column_text]Les commandes sont exp\u00e9di\u00e9es sous <strong data-start=\"379\" data-end=\"391\">24 \u00e0 48h<\/strong> (hors week-end et jours f\u00e9ri\u00e9s).<br data-start=\"424\" data-end=\"427\" \/>La livraison prend ensuite <strong data-start=\"454\" data-end=\"476\">3 \u00e0 5 jours ouvr\u00e9s<\/strong> en moyenne depuis la France.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbComment suivre ma commande ?\u00a0\u00bb][vc_column_text]Une fois votre commande exp\u00e9di\u00e9e, vous recevez un email avec votre <strong data-start=\"804\" data-end=\"823\">num\u00e9ro de suivi<\/strong>.<br data-start=\"824\" data-end=\"827\" \/>Vous pouvez suivre votre colis directement sur le site du transporteur.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbJe me suis tromp\u00e9 d\u2019adresse, que faire ?\u00a0\u00bb][vc_column_text]\u00c9crivez-nous le plus vite possible \u00e0 <strong data-start=\"991\" data-end=\"1014\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"993\" data-end=\"1012\">contact@tapboost.fr<\/a><\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbMa commande n\u2019arrive pas, que faire ?\u00a0\u00bb][vc_column_text]Contactez-nous \u00e0 <strong data-start=\"1165\" data-end=\"1188\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1167\" data-end=\"1186\">contact@tapboost.fr<\/a><\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1167\" data-end=\"1186\">avec votre num\u00e9ro de commande.<br data-start=\"1219\" data-end=\"1222\" \/>Nous v\u00e9rifions imm\u00e9diatement le suivi avec le transporteur.<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbJ\u2019ai besoin d\u2019une facture pour ma comptabilit\u00e9, comment l\u2019obtenir ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850382457-44f78553-99c5&Prime;][vc_column_text]\n<p data-start=\"1399\" data-end=\"1480\">Une <strong data-start=\"1403\" data-end=\"1452\">facture est automatiquement envoy\u00e9e par email<\/strong> juste apr\u00e8s votre commande.<\/p>\n<p data-start=\"1482\" data-end=\"1555\">Si besoin, vous pouvez en redemander une \u00e0 :<br data-start=\"1526\" data-end=\"1529\" \/>\ud83d\udce9 <strong data-start=\"1532\" data-end=\"1555\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1534\" data-end=\"1553\">contact@tapboost.fr<\/a><\/strong><\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbQuels sont les moyens de paiement disponibles ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850384167-66475319-5d45&Prime;][vc_column_text]\n<p data-start=\"1618\" data-end=\"1642\">Vous pouvez r\u00e9gler par :<\/p>\n<ul data-start=\"1644\" data-end=\"1735\">\n<li data-start=\"1644\" data-end=\"1662\">\n<p data-start=\"1646\" data-end=\"1662\">Carte bancaire<\/p>\n<\/li>\n<li data-start=\"1663\" data-end=\"1673\">\n<p data-start=\"1665\" data-end=\"1673\">PayPal<\/p>\n<\/li>\n<li data-start=\"1674\" data-end=\"1735\">\n<p data-start=\"1676\" data-end=\"1735\">Apple Pay \/ Google Pay (si disponible selon votre appareil)<\/p>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbPuis-je retourner mon produit si je ne suis pas satisfait(e) ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850385041-fcf6eb9a-c7b1&Prime;][vc_column_text]\n<p data-start=\"1849\" data-end=\"1904\">Oui. Vous disposez de <strong data-start=\"1871\" data-end=\"1883\">14 jours<\/strong> pour changer d\u2019avis.<\/p>\n<ul data-start=\"1906\" data-end=\"2093\">\n<li data-start=\"1906\" data-end=\"1967\">\n<p data-start=\"1908\" data-end=\"1967\">Le <strong data-start=\"1911\" data-end=\"1940\">retour est \u00e0 votre charge<\/strong> (sauf en cas de d\u00e9faut).<\/p>\n<\/li>\n<li data-start=\"1968\" data-end=\"2093\">\n<p data-start=\"1970\" data-end=\"2093\">En cas de produit d\u00e9fectueux, bug ou erreur de configuration, <strong data-start=\"2032\" data-end=\"2065\">TapBoost prend tout en charge<\/strong> (\u00e9change ou remboursement).<\/p>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbComment retourner un produit ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850386088-9f5327d5-e51c\u00a0\u00bb][vc_column_text]Contactez-nous \u00e0 <strong data-start=\"2156\" data-end=\"2179\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2158\" data-end=\"2177\">contact@tapboost.fr<\/a><\/strong> avec votre num\u00e9ro de commande.<br data-start=\"2210\" data-end=\"2213\" \/>Nous vous donnerons la marche \u00e0 suivre.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbQuand vais-je \u00eatre rembours\u00e9(e) ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850611312-0e80bbdf-a53a\u00a0\u00bb][vc_column_text]Le remboursement est effectu\u00e9 sous <strong data-start=\"2336\" data-end=\"2348\">14 jours<\/strong> apr\u00e8s r\u00e9ception du produit retourn\u00e9.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbDois-je recharger le tag NFC ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850612184-165e9742-7efe\u00a0\u00bb][vc_column_text]Non, jamais.<br data-start=\"2476\" data-end=\"2479\" \/>Il fonctionne <strong data-start=\"2493\" data-end=\"2536\">sans batterie, sans c\u00e2ble et sans Wi-Fi<\/strong>.<br data-start=\"2537\" data-end=\"2540\" \/>Il est <strong data-start=\"2547\" data-end=\"2564\">toujours pr\u00eat<\/strong>, 24h\/24.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbEst-ce compatible avec tous les t\u00e9l\u00e9phones ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850613021-c8614764-e26a\u00a0\u00bb][vc_column_text]\n<p data-start=\"2633\" data-end=\"2724\">Oui, nos tags sont compatibles avec <strong data-start=\"2669\" data-end=\"2708\">tous les smartphones \u00e9quip\u00e9s du NFC<\/strong>, c\u2019est-\u00e0-dire :<\/p>\n<ul data-start=\"2726\" data-end=\"2809\">\n<li data-start=\"2726\" data-end=\"2770\">\n<p data-start=\"2728\" data-end=\"2770\">100 % des iPhones \u00e0 partir de l\u2019iPhone 7<\/p>\n<\/li>\n<li data-start=\"2771\" data-end=\"2809\">\n<p data-start=\"2773\" data-end=\"2809\">99 % des smartphones Android r\u00e9cents<\/p>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbEst-ce compliqu\u00e9 \u00e0 utiliser ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850613965-b304fb1f-7f51&Prime;][vc_column_text]\n<p data-start=\"2937\" data-end=\"3072\">Non, pas du tout.<br data-start=\"2954\" data-end=\"2957\" \/>Le tag NFC est <strong data-start=\"2972\" data-end=\"3004\">d\u00e9j\u00e0 configur\u00e9 par nos soins<\/strong> selon votre pack (Instagram, TikTok, Google Avis, Link page, etc.).<\/p>\n<p data-start=\"3074\" data-end=\"3194\">\ud83d\udc49 Vous le recevez.<br data-start=\"3093\" data-end=\"3096\" \/>\ud83d\udc49 Vous le collez.<br data-start=\"3114\" data-end=\"3117\" \/><br data-start=\"3157\" data-end=\"3160\" \/>\u27a1\ufe0f Et \u00e7a fonctionne imm\u00e9diatement.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbComment coller le tag correctement ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850734651-5ce509d4-63ed\u00a0\u00bb][vc_column_text]Chaque tag NFC est fourni avec un <strong data-start=\"3786\" data-end=\"3809\">adh\u00e9sif puissant 3M<\/strong>.<br data-start=\"3810\" data-end=\"3813\" \/>Nettoyez simplement la surface, collez-le et appuyez quelques secondes.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbAvez-vous un service professionnel (BtoB) ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850778152-ab9e4c86-89d2&Prime;][vc_column_text]\n<p data-start=\"4108\" data-end=\"4136\">Oui, nous travaillons avec :<\/p>\n<ul data-start=\"4138\" data-end=\"4239\">\n<li data-start=\"4138\" data-end=\"4163\">\n<p data-start=\"4140\" data-end=\"4163\">salons professionnels<\/p>\n<\/li>\n<li data-start=\"4164\" data-end=\"4186\">\n<p data-start=\"4166\" data-end=\"4186\">restaurants \/ bars<\/p>\n<\/li>\n<li data-start=\"4187\" data-end=\"4200\">\n<p data-start=\"4189\" data-end=\"4200\">boutiques<\/p>\n<\/li>\n<li data-start=\"4201\" data-end=\"4217\">\n<p data-start=\"4203\" data-end=\"4217\">influenceurs<\/p>\n<\/li>\n<li data-start=\"4218\" data-end=\"4239\">\n<p data-start=\"4220\" data-end=\"4239\">agences marketing<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4241\" data-end=\"4311\">Pour un devis ou une commande en volume :<br data-start=\"4282\" data-end=\"4285\" \/>\ud83d\udce9 <strong data-start=\"4288\" data-end=\"4311\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4290\" data-end=\"4309\">contact@tapboost.fr<\/a><\/strong><\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbMes donn\u00e9es sont-elles prot\u00e9g\u00e9es ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850805630-0b8112e7-9335&Prime;][vc_column_text]\n<p data-start=\"4603\" data-end=\"4707\">Oui. Aucune donn\u00e9e sensible n\u2019est stock\u00e9e sur le tag NFC.<br data-start=\"4660\" data-end=\"4663\" \/>Il contient uniquement un <strong data-start=\"4689\" data-end=\"4706\">lien s\u00e9curis\u00e9<\/strong>.<\/p>\n<p data-start=\"4709\" data-end=\"4774\">Vos informations personnelles sont prot\u00e9g\u00e9es et jamais revendues.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbLe tag NFC peut-il \u00eatre copi\u00e9 ?\u00a0\u00bb tab_id=\u00a0\u00bb1763850807315-5185eb85-3473&Prime;][vc_column_text]Non. Les donn\u00e9es stock\u00e9es sur nos tags sont <strong data-start=\"4865\" data-end=\"4879\">s\u00e9curis\u00e9es<\/strong> et ne peuvent pas \u00eatre copi\u00e9es ou clon\u00e9es facilement.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row et_full_width=\u00a0\u00bbtrue\u00a0\u00bb et_row_padding=\u00a0\u00bbtrue\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1588132282993{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #f8f8f8 !important;}\u00a0\u00bb][vc_column][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=\u00a0\u00bb.vc_custom_1579116490670{padding-bottom: 80px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-offset-1 vc_col-lg-3&Prime;][\/vc_column][vc_column offset=\u00a0\u00bbvc_col-lg-6&Prime;][vc_row_inner][vc_column_inner][vc_empty_space height=\u00a0\u00bb180px\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][vc_column_text css=\u00a0\u00bb.vc_custom_1763851098264{margin-top: 20px !important;}\u00a0\u00bb] FAQ [\/vc_column_text][vc_tta_accordion active_section=\u00a0\u00bb1&Prime; style=\u00a0\u00bbstyle2&Prime;][vc_tta_section title=\u00a0\u00bbQuels sont les d\u00e9lais de livraison ?\u00a0\u00bb][vc_column_text]Les commandes sont exp\u00e9di\u00e9es sous 24 \u00e0 48h (hors week-end et jours f\u00e9ri\u00e9s).La livraison prend ensuite 3 \u00e0 5 jours ouvr\u00e9s en moyenne depuis la France.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbComment suivre ma [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-57","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/tapboost.fr\/index.php?rest_route=\/wp\/v2\/pages\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tapboost.fr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tapboost.fr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tapboost.fr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tapboost.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=57"}],"version-history":[{"count":2,"href":"https:\/\/tapboost.fr\/index.php?rest_route=\/wp\/v2\/pages\/57\/revisions"}],"predecessor-version":[{"id":4221,"href":"https:\/\/tapboost.fr\/index.php?rest_route=\/wp\/v2\/pages\/57\/revisions\/4221"}],"wp:attachment":[{"href":"https:\/\/tapboost.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}